Dentistry can be a perplexing topic at times. The team at Highland Oak Dental is here to guide you with any questions you may have! To enhance your convenience, we’ve compiled a list of frequently asked questions along with our detailed responses.
If you don’t find the specific question you’re seeking, no worries! Reach out to us directly at (214) 308-5359, and we’ll address any inquiries or concerns you may have. Your dental well-being is our priority.
General Questions
How frequently should I visit Dr. Shiney George for dental checkups?
To uphold optimal oral health, we encourage you to visit our dental office, Highland Oak Dental, a minimum of twice a year. Our dedicated team is here to assist you in addressing or preventing common oral health issues through regular examinations and cleanings. If more than six months have passed since your last visit, feel free to reach out and schedule an appointment with us. We look forward to helping you maintain a healthy and vibrant smile.
What should I bring to my first dental visit?
For your first dental visit, please remember to bring your dental insurance card, if available. If you are under 18, we kindly request that you attend the appointment with a parent or legal guardian. We are eagerly anticipating your visit and look forward to extending a warm welcome to you soon!
Is your dental office open on late hours, on weekends, or on Sundays?
To check our availability during late hours or weekends, please visit the homepage of our website. You’ll find our most up-to-date operating hours conveniently displayed for your reference. We strive to make it easy for you to access the information you need.
Do you accept same-day appointments?
Yes. We accept same-day appointments. Feel free to get in touch with our office by phone to check availability and schedule an appointment for the same day. We’re here to assist you promptly and accommodate your needs whenever possible.
Do you accept walk-ins?
While we do not accommodate walk-ins, we understand that true emergency situations can arise. If you need to schedule an appointment, please reach out to our dental office, and inquire about the possibility of fitting you in on the same day. Your well-being is important to us, and we are here to assist you in any urgent situation.
If I have to cancel an appointment, will I be charged?
We acknowledge that unforeseen circumstances may impact your schedule. In the event of any sudden changes, please contact us promptly to reschedule your appointment. It’s important to note that we reserve the right to apply a cancellation fee if the cancellation occurs less than 24 hours before your scheduled appointment. Your understanding in this matter is greatly appreciated.
Does your dental office offer any New Patient specials?
New patients can take advantage of our special offers! Our New Patient Specials include a thorough oral examination, full mouth x-rays, and a dental cleaning, providing a comprehensive introduction to our services. We are excited to welcome you and ensure your initial experience with us is both thorough and beneficial.
Does your dental office have online reviews?
Each day, our commitment is to diligently strive and deliver the best possible experience to each and every one of our valued patients. Your satisfaction and well-being are at the forefront of our efforts.
. You can check out the online reviews left by our patients by visiting our Google and Yelp profiles.
How do your dentists stay current with all the new dental materials and techniques?
While our dentists receive substantial training, we go the extra mile to stay current with the ever-evolving field of dentistry. Regular participation in continuing education courses that cover recent advancements is a standard practice for us. Furthermore, our commitment to staying informed includes active involvement in various organizations that host conferences and seminars on the latest innovations in dentistry. This dedication ensures that our team remains at the forefront of the industry.
We consider it a critical aspect of our work to stay up to date on dental advancements, and we are always pleased to share our findings and research with you.
What safety measures do you take for your patients?
Your security is paramount to us as your healthcare provider. One of our primary commitments is staying informed about the latest findings and practices in sterilization. We strictly adhere to ADA-recognized standards to ensure thorough sterilization of all our instruments, prioritizing the safety and well-being of our patients.
Your comfort and safety are of utmost importance to us. Any member of our team will gladly guide you through our sterilization processes should you have any questions or concerns.
Financing Questions
Do you accept my insurance plan?
Aetna, Delta Dental, and MetLife are some of the insurance plans that are accepted at our dental practice. For a complete list of insurance plans we accept, visit here.
How much is my insurance going to pay for my dental care?
To determine the extent of your insurance coverage for your treatment, it’s essential to refer to the specifics outlined in your dental insurance policy. For comprehensive information, we recommend reaching out directly to your insurance company. They will be able to provide you with specific details regarding your coverage and address any inquiries you may have.
If I don’t have insurance, are there other ways I can pay for my dental care?
Don’t have dental insurance? Not a problem! We provide a dental plan that is tailored to your needs along with various financing options. To find out more about our financing options, click here.
What are the different payment options for my dental treatment?
Acknowledging that dental care expenses can be unplanned and costly, we are dedicated to making it affordable and accessible for you. Our commitment extends to offering a range of financing options, including in-office financing and third-party solutions like CareCredit. We aim to provide flexibility and convenience to ensure your dental care is within reach.
Does your dental office accept CareCredit?
Yes, our dental office accepts CareCredit.